Saint John-based ProcedureFlow, a knowledge management product, has been named a 2020 Pandemic Tech Innovation Award winner by U.S.-based Technology Marketing Corporation, or TMC, a business-to-business and integrated marketing media company.

ProcedureFlow, whose corporate name is Gemba Software Solutions, is a visual guide that supports employees as they navigate company processes, the company said in a statement.

During the pandemic, organizations around the world have relied on this technology to help transition employees to work from home, update and share information, and ensure employees could continue to provide good customer experience, the statement said.

“We are honored to be a recipient of the 2020 Pandemic Tech Innovation Awards,” said CEO Daniella Degrace. “ProcedureFlow has become an essential tool for organizations during the COVID-19 pandemic and we are so grateful to be making this difficult time a little bit easier for their employees and customers.”

The Pandemic Tech Innovation Awards recognize hardware, software, devices/peripherals, applications and services that help society and businesses function in the face of challenges caused by pandemics.

“ProcedureFlow has displayed its commitment to quality and innovation in the development of their tech solutions contributing to managing and overcoming pandemic outbreaks,” said Rich Tehrani, CEO of TMC.

“I look forward to more innovation from ProcedureFlow and their continued effort toward improving the future of the current challenges faced by the most recent pandemic.”

Early this year, ProcedureFlow partnered with Deloitte to penetrate new markets in North America and elsewhere. The partnership sees Deloitte playing a critical role in the implementation of ProcedureFlow as well as providing ongoing services and support for ProcedureFlow customers.