A pair of job postings from janitorial software producer Swept head up our Jobs of the Week column today.

Fresh with about C$2.5 million in new financing, Halifax-based Swept is growing and is looking for Directors of Customer Success and Project Management. Other posting on the Entrevestor Job Board this week include openings for a remote Software and Infrastructure Architect with St. John’s-based HeyOrca, and a Project Manager with Remsoft of Fredericton.

Swept has designed software that can help cleaners, bosses and clients communicate on a mobile device. Its goal is to help cleaning companies support their cleaners, not just check up on them.

Read about Swept’s Latest Round of Funding

HeyOrca, which announced a $2 million raise in May, has been gaining a lot of buzz lately because its monthly recurring revenue has been increasing rapidly. As of May, its customer base had increased 800 percent in the past year, adding 160 new businesses. The customers listed on its website include Saatchi & Saatchi, Microsoft Studios, Hilton Head Island and TheSocialDiner.

Remsoft produces software that analyzes a client’s forests. The age, size, growth rate and other aspects of trees are examined in order to predict the best times to do simple things like get logs to market or predict which of thousands of trees may fall and damage a power line. The company has been adding staff as it moves to the cloud.

The Jobs of the Week column features openings posted on the Entrevestor Job Board, which focuses on jobs in technology, innovation and startups in Atlantic Canada. The Entrevestor Job Board helps match job openings and candidates in the tech and start-up communities and is operated by Entrevestor and Alongside.

Here are excerpts from the job postings:

Halifax

Swept

Director of Customer Success

About You

You’re driven by measurable results and are comfortable being held accountable to the goals you set out for your team.You value well defined processes that help the team understand how to do things both efficiently and effectively.

You understand the distinction between customer success and customer support and why all B2B SaaS companies should have both. You’re passionate about building real relationships with your customers and know that it takes time, effort, and intent to do well.

What you’ll be doing

•Developing, managing and improving the automated activation program to convert trials to customers.

•Developing, managing and improving the customer adoption program to ensure customers are successfully using the features they have purchased.

•Work closely with product development to contribute and execute on the customer research program to ensure Swept is developing features and improvements that add measurable value to our customers. . . .

Read the complete job posting here.

Director of Product Development

About You

You love the internet. Not because of all the awesome cat videos, but because of it’s amazing potential to affect positive change in the world. When it comes to your work, you’ve been described as “passionate” by your friends, family and co-workers.

You love working as part of a team and are excited to talk detail or blue sky to help solve problems. You’re at your best when you’re converting those blue sky ideas into tangible, usable, valuable things people will use.

You’re looking for your opportunity to take your game to the next level. Sound about right? Keep reading!

What you’ll be doing

•Define, lead, and execute a cohesive strategy related to Swept’s products.

•Working collaboratively with sales, marketing and development to deliver on that strategy.

•Stay intimately connected to our customer through qualitative and quantitative research you conduct.

•Manage, measure and analyze the ongoing list of feature requests from internal stakeholders (Swept Team) as well as external (customers) to ensure we are making decisions with data. . . .

Read the complete job posting here.

St. John’s

HeyOrca

Software and Infrastructure Architect

What is HeyOrca?

As a developer, you have probably done some freelance or consulting work. The success of such project relies on effective communication between you, your team and the external stakeholders of the project by defining goals, deliverables, collaborating on work and communicating the results. Marketing agencies work similarly: they help tens and hundreds of clients with their marketing strategy and content; all with different deadlines and deliverables. HeyOrca is a web-based tool to make sense of this chaos: bringing the marketing team and their clients together in one place to communicate, create and deliver. Think of it as GitHub for marketing agencies.

The wise one

At HeyOrca, our 8-10 developers are creating numerous features and refactoring a great deal over multiple technology stacks and containers. Getting things done sometimes prevents us from having things well thought out. That's why we need an experienced person who knows the way and its pitfalls: the wise one.

That's where you come in. We are looking for a software architect who has seen teams and software scale and can align our team efforts with a software and infrastructure architecture and design that benefits HeyOrca and its customers.

This position is open to remote applicants. . . .

Read the complete job posting here.

Fredericton

Remsoft

Project Manager

An integral role on the Remsoft Client Services team, the Project Manager directs and controls all project activities, including directing human resources and controlling costs, schedules and deliverables. With the support of the Client Services team members, the Project Manager manages, plans, and coordinates activities of projects to ensure that the goals and objectives of all projects are accomplished within prescribed time frame and funding parameters. Reporting to the Remsoft Director of Delivery, the successful candidate has a deep understanding of the software development lifecycle (SDLC) and a proven track record of successfully performing in a project management capacity, within a professional services organization.

Responsibilities

•Maintains open lines of communication between the Client Services team and the client

•Reviews requests for changes in scope, schedule, or budget prior to submission to the client

•Responsible for the day-to-day coordination and execution of project activities

•Responsible for overall project risk and quality management

•Defines and documents project plans, policies, and procedures

•Prepares and submits project status reports, as required

•Facilitates project status meetings and project review meetings

•Works with the Remsoft and client teams to facilitate project tasks and produce high quality work products and deliverables

•Maintains staffing plans

Read the complete job posting here.