Charlottetown-based iWave, which provides fundraising intelligence solutions, has won a bronze award in the Best Customer Satisfaction Strategy category in the 14th annual Stevie Awards for Sales and Customer Service.

IWave offers clients a fundraising intelligence platform, which allows non-profit organizations to identify, qualify and retain donors to raise more major gifts. The company was acquired in June 2017 by California private equity fund Sverica Capital Management LLC of San Francisco for an undisclosed sum.

“IWave puts its clients first in everything we do”, said iWave President and CEO Ross Beattie in a statement.  “We are always looking ahead. Our entire team, from product developers to client success managers, are all working together to deliver solutions that exceed our clients’ needs and expectations.”

The Stevie Awards for Sales and Customer Service are the world’s top honors for customer service, contact center, business development, and sales professionals. 

The awards were presented during a banquet last Friday at Caesars Palace in Las Vegas, attended by more than 600 executives from the U.S. and other countries. 

More than 2,600 nominations from organizations in 48 countries and in virtually every industry were evaluated in this year’s competition.  Winners were determined by the average scores of more than 180 professionals worldwide on seven specialized judging committees.