B4checkin, the Halifax company that develops software for the hospitality industry, has installed its hotel booking engine chameleon in two large American casino hotels.
Black Bear Casino Resort in Carleton, Minn., and Pahrump Nugget Hotel Casino in Pahrump, Nev., already use Visual One, a system offered by b4checkin’s partner Agilysys. Now, they have integrated b4checkin’s chameleon booking engine as well so hotel employees and guests can keep track of reservations and bookings with ease, b4checkin said in a statement this week.
B4checkin offers a suite of cloud-based software solutions designed for hotels to process reservations, check-ins, and customer feedback. In 2014, b4checkin partnered with the Agilysys to offer its booking engine to the larger corporation’s Visual One property management system customers.
“The chameleon booking engine has made the reservation process quick and easy,” Black Bear Hotel Manager Corey Van Guilder said in a statement. He added that the software’s mobile responsiveness helps guests, and its admin portal is straightforward for his team.
Black Bear Casino Resort also uses b4checkin’s software b4golf to book and reserve tee-times for its 18-hole golf course.
“All-in-one booking and payment platforms are the future,” said b4checkin President and CEO Saar Fabrikant. “Customers already demand and expect a fluid online experience, and b4checkin’s installations at these casino hotels are yet another demonstration of how our software solutions are helping to meet this need.”
B4checkin was founded in 2006 and now services properties throughout the U.S., Canada, the Caribbean, Latin America and Africa. The company received certification from the TripAdvisor website in 2013 and saw a 70 percent sales growth in 2015 after partnering with Agilysys.
“B4checkin will continue to service the global market for integrated solutions that can enhance the guest booking experience as well as offer guests a convenient method of booking additional amenities,” Fabrikant said.