Three jobs from Charlottetown’s SpryPoint headline the Jobs of the Week column today. We also have openings at Spring Loaded Technology in Dartmouth and LifeRaft of Halifax.
Founded in 2011, SpryPoint has developed a cloud-based platform of enterprise solutions that help utilities improve customer service and operations through business automation. The company has openings for a CIS Implementation Specialist, a CMMS Implementation Consultant, and a Software Developer.
Spring Loaded produces the Levitation knee brace, which stores energy when the knee joint is bent and releases it when the leg is straightened. It helps osteoarthritis patients and others with mobility. The company is now looking for a Customer Service Specialist.
LifeRaft is a Software-as-a-Service company whose product detects safety threats through social media. It wants to hire a Senior PHP Developer.
The Job of the Week column features openings posted on the Entrevestor Job Board, which focuses on jobs in technology, innovation and startups in Atlantic Canada. The Entrevestor Job Board helps match job openings and candidates in the tech and startup communities and is operated by Entrevestor and Alongside.
Here are excerpts from the postings this week:
Charlottetown
Sprypoint
We are looking for an Implementation Specialist to exceed our customers expectations. The successful candidate will spend the majority of their time working directly with our utility customers to implement cutting edge enterprise applications.
The Implementation Specialist will be responsible for the following:
Lead or support the implementation of SpryPoint applications. This will involve:
Leading gap analysis sessions with customers
Evaluating existing business processes
Mapping to-be business processes
Configuring and tuning the software
Performing data conversions from legacy systems
Training end users
Providing support to the customer during acceptance testing, through Go Live and post implementation stabilization.
Work with development & dev-ops teams to influence, design, and validate solutions
Assist the Project Manager in creation and review of project documentation. This may involve the creation of specification documentation where application customization is required.
You will advise SpryPoint customers on the best use of the SpryPoint applications by way of business process analysis, communicating industry best practices and understanding the current and desired future states.
Travel and working at client sites across North America is anticipated to be up to a 50% commitment to be successful in this position. The successful candidate must be able to travel outside of Canada with no known legal or immigration related impediment in doing so.
Qualifications
Experience:
3+ years of experience working with enterprise utility software. Customer Information Systems (CIS), Mobile Workforce Management (MWM) and Work Order & Asset Management (WAMS) experience is preferred.
Ability to map processes and have worked in a large process mapping project.
Proven ability to train users on software applications.
Technical Skills:
Strong understanding of relational databases & SQL
Experience working with web technologies HTML, Javascript, and CSS
Experience working with Reporting & Business Intelligence Platforms
Understanding of modern development and deployment methodologies including experience with AWS, GCP and/or Azure
Interest in expanding knowledge and applying knowledge to solve industry problems. . . .
Read the full job posting here.
CMMS Implementation Consultant
We are looking for an Implementation Specialist to exceed our customers’ expectations. The successful candidate will spend the majority of their time working directly with our utility customers to implement cutting edge enterprise applications.
The Implementation Specialist will be responsible for the following:
Lead or support the implementation of SpryPoint applications. This will involve:
Leading gap analysis sessions with customers
Evaluating existing business processes
Mapping to-be business processes
Configuring and tuning the software
Performing data conversions from legacy systems
Training end users
Providing support to the customer during acceptance testing, through Go Live and post implementation stabilization.
Work with development & dev-ops teams to influence, design, and validate solutions
Assist the Project Manager in creation and review of project documentation. This may involve the creation of specification documentation where application customization is required.
You will advise SpryPoint customers on the best use of the SpryPoint applications by way of business process analysis, communicating industry best practices and understanding the current and desired future states.
Travel and working at client sites across North America is anticipated to be up to a 50% commitment to be successful in this position. The successful candidate must be able to travel outside of Canada with no known legal or immigration related impediment in doing so.
Qualifications
Experience:
3+ years of experience working with enterprise utility software. Customer Information Systems (CIS), Mobile Workforce Management (MWM) and Work Order & Asset Management (WAMS) experience is preferred.
Ability to map processes and have worked in a large process mapping project.
Proven ability to train users on software applications.
Technical Skills:
Strong understanding of relational databases & SQL
Experience working with web technologies HTML, Javascript, and CSS
Experience working with Reporting & Business Intelligence Platforms
Understanding of modern development and deployment methodologies including experience with AWS, GCP and/or Azure
Interest in expanding knowledge and applying knowledge to solve industry problems. . . .
Read the full job posting here.
SpryPoint builds fantastic web and mobile applications using cutting-edge technologies. As a developer at SpryPoint, you will be building and integrating interactive web applications, services, and apps that real people will actually use. As a full-stack developer, you will work in a range of languages and environments from Java and C# to Scala, Akka, and JavaScript.
As a big part of a growing development team, you will be called on to play a role in architecting, testing, and deploying SpryPoint's enterprise applications. You will participate in building and deploying enterprise-level web and mobile applications for clients across North America from SpryPoint's Charlottetown office. You will learn constantly.
Qualifications
A keen interest in learning and the ability to apply your knowledge to craft clean code.
Demonstrated fluency in developing clean, maintainable, testable code.
Understanding of relational databases & SQL.
Experience working with web technologies HTML, Javascript, and CSS.
Experience or knowledge on modern development and deployment methodologies including experience with AWS, GCP and/or Azure.
Interest in expanding knowledge and applying knowledge to solve industry problems. . . .
Read the full job posting here.
Dartmouth
Spring Loaded Technologies
We are looking for an experienced and dedicated Customer Service Specialist to help ensure customers get the most out of our groundbreaking products. The Customer Service Specialist will be responsible for interacting with customers through email, phone, and online chat. This includes answering general inquiries, assisting customers with product sizing, and if necessary, de-escalating the concerns of dissatisfied customers. Some outbound work will also be required to support sales and general business needs. Does the idea of working with customers, ensuring their satisfaction, and bringing a new product to market in the biomedical industry excite you? Do you have customer support, satisfaction, and/or sales and marketing experience?
Responsibilities
Effectively communicate and work with various customers, ranging from end-users to medical professionals.
Learn appropriate language and techniques for interacting with different customer types
Interact with existing and potential customers through email, click-to-chat, and on the phone.
Conduct regularly scheduled appointments with customers to determine brace size and fitting requirements
Assist customers with understanding how their braces work
Answer questions from customers regarding brace use, application, sizing, and fitting
Provide overflow support to sales representatives
Handle difficult customers professionally and with empathy, in order to retain and repair the relationship.
Remain calm and stay cool under pressure. . . .
Read the full job posting here.
Halifax
LifeRaft
LifeRaft is looking to fill a Senior PHP position with our Halifax, NS Development Team, reporting to the Chief Technology Officer.
This individual will play a critical role in helping to build and enhance our world class intelligence platform, working with the rest of our seasoned software development and R&D team. Thinking outside the box to resolve technical challenges and understanding the customer when coding is key for success.
Responsibilities
• Work closely with the software development team and Development Lead to deliver on the product roadmap and fix bugs along the way 
• You will be working on new exciting features as well as enhancing existing functionality
• You will gain an understanding of how our platform works and how our customers use it, and hopefully will be able to contribute with new ideas on how to improve it
Qualifications
• At least 5 years of experience working with object oriented (MVC) PHP frameworks
• Experience using LAMP-stack technologies
• Understanding of Linux commands
• Heavily experienced in Javascript (jQuery and Angular JS) and proficient with HTML5/CSS3
• We will value experience with Laravel framework, Python and Google Maps API
